Fundamental characteristics of bureaucracies
State the fundamental characteristics of bureaucracies.
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The six characteristics of bureaucracies are mentioned below:
1. Hierarchy: The rule says that formal hierarchy should exist. Thus each level controls the level below it and is in turn controlled by a level above it. The person at the top level controls all the levels.
2. Rules: Rules are set and all the levels are controlled by rules. This provides a continuous flow in decision making and the decision made by top levels is executed by all other levels.
3. Function: This characteristic keeps the members of the organization organized by the means of their function and skill. Individuals with same skill and function are kept together.
4. Focus: Each organization has its focus and missioned defined and the members of the organization and the organization itself works towards attaining these goals.
5. Impersonal: The idea of being impersonal is to maintain decorum and to treat all employees and the customers fairly and equally without being biased because of individual differences.
6. Qualification: Qualification is required to get a particular position in a set up. Individuals are chosen as per their qualification and not because of their connections or links.
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