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Explain Quality Assurance or Quality Control

Quality Assurance or Quality Control: The words “quality assurance” and “quality control” are frequently employed interchangeably to refer to ways of making sure the quality of a service or product. The words, however, have distinct meanings.

Quality Assurance: The planned and systematic actions implemented in a quality system and hence quality needs for a product or service will be satisfied.

Quality Control: The observation methods and activities employed to fulfill needs for quality.

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