Process Value Analysis: Tools and methods for studying processes via customer value analysis. Its objective is to recognize opportunities for lasting enhancement in the performance of an association. It offers an in-depth review of work actions and tasks, via activity analysis, that aggregate to form processes for the agency program delivery. In addition to activity-based costing, the quality and cycle time factors are studied for a whole analysis of the performance measurement. Each activity in the procedure is analyzed, comprising whether or not the action adds value for the customer.