Dealing with angry customer
Briefly state a time when an employee faced with an angry customer and how to deal with it?
Expert
Nobody goes via a retail career devoid of having to deal with some angry (and at times irrational) customers. Though, retail is the customer service industry and they will wish to see that you are capable to remain peaceful and deal with the complaint according to the standard protocol.
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Define the non-issue or unconcerned approach.
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