Customer service
Can you state me a time when you provided an excellent customer service? Briefly state it.
Expert
This is all about establishing the significance that you put on the customer service. It might as well be an opportunity for you to illustrate how you utilized your initiative and went the additional mile to help the customer.
How can the Company Resource Strength and Competitive Capability indentified?
ERG theory of motivation? Discuss its merits and limitations
What if the people want information from telemarketing? Describe briefly the whole cycle.
What do you understand by the word ‘Managerial grid’?
Discus the 'single cause error' and the 'single solution error' in your own words and give relevant examples.
Explain about the initiatives to exceed or match competitor strengths.
Why the value chains of competitor companies frequently differ.
Briefly state how the Telemarketing is monitored?
What are the costs of main resource inputs?
What are the differences between core competence and distinctive competences?
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